Important Topics on Digital Banking Specially for Federal Bank PO and Clerk Exam 2017:
Dear Readers, Federal Bank PO and Clerk Examination are scheduled on 24th September (Officers Exam) and 26th September (Clerk). We hope you all were preparing well for the examination. In the exam pattern Digital Banking topic was newly added and many of the aspirants were requesting us to provide study materials on it. Here we have provided Important Topics on Digital Banking, candidates those who are preparing for Federal Bank PO and Clerk Examination can make use of it.
DIGITAL BANKING PRODUCTS
- Need for Digital Banking Products
- Customer Education for Digital Banking Products
CARDS
- Various types of cards
- Product features
EMV technology
- New Technologies – Tap and Go, NFC, etc
- Approval Processes for Cards
- Profitability of Cards
- Back End operations
- Recovery and Follow up
ATMs
- Product Features
- Instant Money Transfer Systems
- Various Value-Added Services (eg., bill payments, donations, etc)
- Proprietary, Brown Label and White Label ATMs
- ATM Network Planning – Onsite / Offsite
- Security and Surveillance of ATM Sites
- Profitability of ATMs
- Risk Management and Frauds
- Back End Operations and Technology
CASH DEPOSIT MACHINES
- Product Features
- CDM Network Planning – Onsite / Offsite
- Profitability of CDMs
- Risk Management and Frauds
- Back End Operations and Technology
CASH RE-CYCLERS
- Product Features
- Risk Management and Frauds
- Back End Operations and Technology
MOBILE BANKING
- Product Features and Diversity
- IMPS
- Profitability of Mobile Banking
- Risk Management and Frauds
- Back End Operations and Technology
INTERNET BANKING
- Product Features
- Corporate and Individual Internet Banking
- Integration with e-Commerce Merchant sites
- Profitability of Internet Banking
- Risk Management and Frauds
- Back End Operations and Technology
POS TERMINALS
- Product Features
- Approval processes for POS Terminals
- Profitability of POS business
- Risk Management and Frauds
- Back End Operations and Technology
BRANCHLESS BANKING
- Objectives
- Financial Inclusion – Logic and logistics
- Vehicles for Financial Inclusion
- Business Correspondents / Business facilitators
- Digital Banking Products for Financial Inclusion
MARKETING OF DIGITAL BANKING PRODUCTS
- Objectives
- Product Planning
- Structure for Marketing Digital Banking Products
- Sales delivery to customers
- Concept of e-Galleries
- After sales service to customers
- Marketing for Financial Inclusion
- Dangers of Mis-selling
- Use of analytics in marketing Digital Banking Products
PAYMENT SYSTEMS
- Overview of global payment systems
- Overview of domestic payment systems
- RuPay and RuPay Secure
- Immediate Payment Service (IMPS)
- National Unified USSD Platform (NUUP)
- National Automated Clearing House (NACH)
- Aadhaar Enabled Payment System (AEPS)
- e-KYC
- Cheque truncation System (CTS)
- National Financial Switch (NFS)
- RTGS
- NEFT
- Forex settlements
- Securities Settlement
- Innovative Banking & Payment Systems
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